I receive the error “The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.” This message is about Visual c++ runtime libraries. Generally they are installed automatically when you set up main program. But under certain conditions it may fail. […]
Please install 3DAstronomer core files first, then run setup again
I receive an error message when installing 3DAstronomer: “Please install 3DAstronomer core files first, then run setup again” The first error message is shown when you try to install the addon discs before you set up main program. It means that addons installer does not know (program location is uncertain) […]
What Are the Controls?
Mouse Controls description Left Drag Camera orientation — Up/Down/Left/Right (also Up & Down arrow keys, and 2/8/4/6 on the Number Pad with NumLock enabled) Right Drag Orbit selected object (Shift+Arrow keys) Shift+Left Dbl Click on object Deselect and Center selected object Left Click on object Select object (Enter key — […]
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Do You Have An Affiliate Program?
Yes, we have a great affiliate program available You can see more details about this and sign up at: http://www.3dastronomer.com/affiliates/
How do I install 3dastronomer?
If the installer finishes it means that 3D Boat Design has been installed onto your system. Simply go to the directory you installed it to. The default install directory is c:/programs/3dastronomer/ It will also be available in your start menu under – 3dastronomer Please ensure you read the help file […]
I get the error ”not a valid win32 file
As long as you are running a PC, this software will work. The error you have described normally happens due to the program not being downloaded correctly. Please go back to the download page and re-download the software. This will fix this problem This page is changed monthly so please ensure […]
My payment did not go through?
Clickbank does go offline temporarily from time to time (like most web sites), while this can be very annoying usually it is only very temporary and within 15 minutes or so it will be back online. Please have another go at: http://www.3dastronomer.com/shop/
Can I Pay via e-check
Yes, there is the possibility of using a e-check for payments. To access this option simply click on the order page as per normal but select the pay with PayPal option. Details of echecks can be viewed at: https://www.paypal.com/helpcenter/main.jsp?t=solutionTab&solutionId=13054&cmd=_help-ext Alternatively please read the below: An eCheck is a payment that […]
Can I Pay Via PayPal?
Yes, You are able to pay via Paypal via the online payment system available. Go to the payment page by clicking on the link below: http://www.3dastronomer.com/shop/ Under the section called “Your Payment” Look at the right hand side. There is a button to click for Paypal payments